For a Complete Peace of Mind
What Do Our Clients Say
5/5
I just wanted to reach out to express my extreme thanks to you and your team, especially Simone. From the call you gave us 2 years ago, to our lady babies arriving in Sydney yesterday, it has been such a whirlwind, but we have felt so supported every step of the way.
Stump E Margarita.
Stump's safe travels to Australia during COVID-19
5/5
My mother expressed it best when she said, “I wish Pet Express could have taken care of you!”. This experience, when your fur babies are your family, is already so stressful and uncertain. However, we felt supported every step of the way. If this is how your team operates in a global pandemic, you all deserve a gold medal.
Marilyn Keller
Thank you so much for everything you and your team have done for us
5/5
Pet express went above and beyond transporting my vivacious miniature labradoodle from Denver USA to Sydney Australia with tremendous care.
Their ‘make it happen’ attitude and passionate understanding that Charlie is not just an animal, she is family blew me away. I received consistent and heart-warming updates during the current state of the world, flight delays, and personal workplace uncertainties. Despite the adversity, they juggled the constrains of veterinary protocols with love, compassion, and uttermost professionalism.
Pet Express, thank you.
5/5
Pet-Express did a magnificent job for my animals. It was a long process to prepare and move them and no matter what my questions were someone would respond with information and reassurance.
Betty Gutierrez
Big journey to California
5/5
Pet Express did a terrific job of moving our pets from Austin, Texas to Melbourne, Australia. The transport agent who met us in Austin to lodge our pets went out of her way to make sure our pack made it to Los Angles safely and securely and the handlers in Los Angeles did an incredible job of managing our sometimes difficult fur family.
Finally, there was Scott and Simone who despite the 14 hour time difference kept us updated and informed throughout the whole process and were always on the end of the phone when we needed them. I am confident this journey would not have been the success that it was, had it not been for the dedication of these two pet transport angels.
Thanks Pet Express for helping to guide us through what would otherwise have been an extremely stressful and time consuming experience.
Rachel Johnston
Jimmy, Wicket, Mali & Rosie Pig
5/5
OMG! Simone has been AMAZING!!! throughout this huge journey. Everyone made Kendra and Ziva feel so welcome when she dropped Ziva off at your facility. It was the best experience she has had.
All your staff have been sincerely amazing and I commend you on such a great team. While Ziva has been with you guys boarding everyone has given me so much great feed back and beautiful photos that I have tears in my eyes each day of happiness. I even received updated pictures before she boarded and even today about the plane just been delayed and now arrived.
Danielle Arnold
Cross Country Moving